
About Our Hygiene Protocols
In all our rooms we have implemented health and hygiene protocols to guarantee total tranquility during your stay with us.
We have developed a comprehensive and improved cleaning and sanitation plan consisting of additional precautionary measures in all aspects of the guest experience and our team members.
Rooms:
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Strict disinfection protocols are used to clean rooms.
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Complete sanitation of the rooms after each departure.
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Masks and gloves are provided to cleaning and maintenance teams.
Common areas:
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We have increased the frequency of deep cleaning and disinfection of all common and public spaces.
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We have implemented dedicated special measures for high contact surfaces such as:
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Room keys and locks
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Rest areas.
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Pool chairs and more.
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CDC Requires COVID-19 Test From Air Passengers Entering The U.S.
In regards to the new CDC travel restrictions recently to get a COVID-19 test within 3 days of returning to the US, we have access to several options for our guests, Isla Mujeres has laboratory offices that offer the accepted COVID-19 test, as well as two doctors that will do "house calls" to the hotel to test the guests.
The cost per person is approximately $100 usd.
We will be helping all our guests to gain access to the test on time for their departure to the USA.
See you soon!