About Our Hygiene Protocols

In all our rooms we have implemented health and hygiene protocols to guarantee total tranquility during your stay with us.


We have developed a comprehensive and improved cleaning and sanitation plan consisting of additional precautionary measures in all aspects of the guest experience and our team members.



  • Strict disinfection protocols are used to clean rooms.

  • Complete sanitation of the rooms after each departure.

  • Masks and gloves are provided to cleaning and maintenance teams.


Common areas:

  • We have increased the frequency of deep cleaning and disinfection of all common and public spaces.

  • We have implemented dedicated special measures for high contact surfaces such as:

    • Room keys and locks

    • Rest areas.

    • Pool chairs and more.

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Av Nicolás Bravo 2, Centro, 77400

Isla Mujeres, Quintana Roo, México


         + 52 998 877 0101

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